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Support 2019-09-03T18:15:28+00:00

Devgento Hosting Clients F.A.Q.

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We offer fully managed hosting support. We guarantee your hosting account is working perfectly. Any errors from Magento, wordpress or other scripts are not included. We do offer Magento management support case by case.

Yes and at no charge

Backups of all our client sites are performed at 23:00-06:00 GMT and performed daily. If you would like to restore your site to how it was the day before, simply send us a ticket within 24 hours.

No, web-hosting is a commodity and too competitive to hold into a contract. You may pre-pay for a cheaper price.

Yes, Free account requires no financial information from you and will terminate in 10 days.

Migration is performed at US $25 per hour.

We do offer domains for $12USD .com

Email hosting is included with all accounts

We and it is optimised for mobile with default settings.

Up to 5000 a day for our dedicated server

Pages load in as low as 1.3 seconds

Yes and we pick-up quickly during most business hours

Yes, since 2001 Devgento has offered fully tailored solutions.

No, We do not offer that as a service.

We have always and always will be a full service partner with our clients. This means you can easily speak with us for the best solution for  your business and we listen. All our business starts with word of mouth.

Your hosting account will show you the hardware used. The software optimisation is a hard thing to prove. The one way you can test is a like for like comparison depending on your current GEO LOCATION and where your server is VS ours.

WordPress is very SEO friendly and fast loading. Magento can quickly become less SEO friendly depending on your theme and custom coding. Used properly, WordPress on the front end linking to Magento will generate more traffic and have better flow to your store.

Every API that is used today, we connect to. Every DEDICATED client is using API to communicate to Amazon, Shipping, Payments, Fraud and Suppliers websites.

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Common Support Queries

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  • Retrieving Your Customer Number or Resetting
  • Retrieving Your Customer Number
  • Resetting Your Password
  • Retrieving Your Customer Number or Resetting
  • Android: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2007: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting
  • Outlook 2013: Setting up Workspace Email
  • Retrieving Your Customer Number or Resetting